Frequently Asked Questions
What exactly does Driving Assured do?
Driving Assured provides independent vehicle consultation services to help drivers understand repair estimates, verify diagnoses, and make informed decisions about vehicle maintenance and repair. We do not sell repairs or parts, we simply give you the clarity and confidence to move forward wisely.
Are you affiliated with any repair shops or dealerships?
No. Driving Assured is completely independent. We do not receive commissions, referrals, or compensation from repair facilities, dealerships, or parts suppliers. Our advice is unbiased and focused only on your best interest.
How does a Vehicle Concern Consultation work?
Once you submit your repair estimate or concern, we review your documents, shop notes, and any supporting photos. You will receive a clear written summary explaining what is necessary, what can wait, and what may need a second opinion, all in simple and practical language.
What kind of documents or information do I need to provide?
Typically, you will need a copy of your repair estimate, diagnostic report, or invoice. Photos, shop notes, and service advisor communications can also help us provide the most accurate and useful feedback.
Do you offer help for businesses or fleets?
Yes. We provide consulting and auditing services for fleet managers, business owners, and repair facilities that want to improve service quality, customer communication, and operational transparency.
How long does it take to get results after submitting my estimate?
Most consultations are completed within twenty four to forty eight hours after receiving your information. You will receive your results by email with clear next steps and the option to schedule a brief follow up if needed. For time sensitive situations, an expedited review is available for an additional fee.
How much does a consultation cost?
Driving Assured offers common base packages designed to cover most situations, but each consultation can be tailored to your specific needs. Pricing is structured to deliver high value for a small flat rate. Each review usually covers one repair estimate or a set of related concerns, providing professional insight that often saves hundreds of dollars in unnecessary costs.
Can you tell me which shop I should go to?
While Driving Assured remains completely independent, we do offer a service that helps you make informed choices about where to take your vehicle. We research and evaluate repair facilities, then provide you with a selection of shops that best fit your needs along with a clear explanation of each one’s strengths and benefits. This service is designed to educate you, not sell you, so you can choose the right shop with confidence.